I am fuming…

I am absolutely fuming. Steam coming out of my ears, effing and blinding fuming.

Why? I hear you ask.

OK, bear with me. Here’s the situation for you.

My Housing Association, the one I have rented a home from since 1987, has been doing big renovations works to all the houses they own in my estate. They have been ripping out and replacing all the kitchens and bathrooms with nice new shiny ones. I live in one of the properties which was due to have this much needed work done. Over the past few weeks we have had designers and tenant liaison officers and surveyors traipsing around the house doing everything that needed to be done before the work could commence. My daughters and their friends have spent many hours packing and clearing all our goods and chattels from the rooms where the work was going to happen and storing them in nooks and crannies upstairs. My ex-partner has, very helpfully, come from the other side of London and taken mountains of rubbish to the tip for us. My carers have done their best, without complaint, to work around the amount of kitchen equipment that has had to be put been put in the room where I sleep and spend my days.

After much planning and faffing the contractors started my new kitchen last week and a lot of fuss, noise and dust it has been so far but, it’s being done.

Now, every other tenant who has had this work done has had both rooms dealt with at the same time but, due to my disabilities, they decided they would deal with my kitchen first and then do my bathroom as soon as the kitchen was finished. I was then told that, because we have Christmas happening, my bathroom would be done after Christmas.

So far so good…

I have now been told, unofficially, that the renovations contract is coming to an end early and, whilst the kitchen work is OK, because the bathroom hasn’t been started yet, it’s not going to happen at all. I am so angry.

There is a very good reason why the bathroom hasn’t been started yet. The fact that I am a disabled person with care needs so it was decided that dealing with two rooms at once would be too disruptive. In other words, if I hadn’t been disabled and it had been possible to do both rooms at the same time, the way the Housing Association has done for other tenants, then the bathroom would have happened. They are saying that due to the reasonable adjustment that they made for me by doing the two rooms one after the other because of my disability, I now won’t get the bathroom done at all. In my opinion, this can’t be right. In my opinion this is this disability discrimination and I am absolutely furious.

There is a lot of repair work that will still need to be done in there anyway which would have been dealt with in the bathroom refit that is now not going to happen. The skirting and pipework boxing was ripped out by workmen ten years ago so they could repair damaged pipework. The workmen never came back to sort it out. This would have been repaired in the new bathroom. We had a  new combination bidet and toilet installed two years ago when the old one broke. It has never been commissioned so the bidet part has never worked. It would have been commissioned for the new bathroom. Our current bathroom, which was put in especially for me, is not a wet room which means I have been unable to have a shower since I came home from hospital in February and have had to make do with bed baths instead. My new bathroom would have been a wet room. The tiles are all coming off the walls due to some major cracks that need dealing with and new tiles need to be put up. The new bathroom would have meant the cracks were filled and new tiles were put up. I am now told that, due to my disability, none of this will happen. All this work will still need to be done but, when is anyone’s guess.

I am not going to let this rest. I refuse to go down without a fight. My half-done kitchen looks as if it will be beautiful, I want my promised and much anticipated bathroom too. I want the pipework boxing in. I want proper skirting boards. I want no cracks in the walls. I want tiles that don’t keep falling off. I want a toilet and bidet that works. I want a proper wetroom. If my Housing Association try to fob me off I will be looking for a legal representation and I will be taking this further. Why should I, just because of my impairment, get left out. I’m sorry but it’s just not happening, you’re messing with the wrong girl.

  1. Nienna said:

    That’s so shocking and it’s disgusting of the HA. I can only imagine your disappointment. I’m sure it’s disability discrimination. I wish you all the best with this.

    • Thanks. My daughter and I are both Law graduates so we’re not going down without a fight…. The HA won’t be trying this trick again when we’re finished…..

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